Public and Commercial Services Union

Every member of PCS is a member of a local union branch and you should receive information from your local branch on a regular basis.

If you are unable to find out whom your representative is then contact PCS headquarters or your local PCS office.

If possible, try to have your membership number available, as this will make it easier to put you in touch with the right person.

It is likely that your first port of call will be a PCS representative who shares his or her time between working for the employer and undertaking union work.

Bear this in mind when you speak with them. If your case in genuinely urgent then he/she should be able to give you time but if it can wait for a short while then you may be able to arrange to speak or meet when it is convenient to both of you.

You should expect to be seen in private and without interruption.

A number of PCS branches have union meeting rooms or they can arrange an office to meet you in.

In all cases the meeting between you and your PCS representative will be confidential and he/she will not discuss your case with anyone unless you agree, other than to seek further guidance on your behalf.