We cannot stress how important it is to talk to your union representative as soon as you can.
Often members feel that they can sort things out on their own.
Indeed, it may be helpful to approach management to seek an early solution to a problem.
Sometimes this works. Other times it does not. In these cases, it may cause more problems to try to resolve the issue without proper advice.
If you have already exhausted the internal procedures then you may have affected your chances of reaching a successful outcome.
When your PCS representative gets a case to deal with, they will explore the full range of options that are open to you.
Your PCS representative will agree a way forward with you and help you achieve the best possible outcome.
In simple terms, approach your PCS representative at the earliest opportunity to enable them to have the most scope for dealing with your case.
Do not see PCS as your last resort but as your first response.