Public and Commercial Services Union

Have you experienced a racial incident at work?Are you not able to contact your local union representative?

Racial incident hotline: 020 7801 2678

PCS has established the Racial Incident Hotline to give extra support to those members who feel that they have been the victim of a racist incident at work.

The first point of call for any member who feels that they have been the victim of a racist incident is to contact their appropriate local PCS representative.

The Racial Incident Hotline is available 24 hours a day and should be used if it is not possible to contact your local PCS representative.

How to use the hotline

• Telephone 020 7801 2678
• Leave your name
• Say the time and date of your call
• Leave a telephone contact number
• Say who your employer is

Our promise

All messages left on the Hotline are entirely confidential
Messages will be retrieved from the answering service every morning by 10 am and sent to the appropriate union officer.

You will be contacted the day the message is retrieved to confirm receipt of your message.

An officer of the union will contact you within 48 hours to discuss your case in detail.

For any further information about the Racial Incident Hotline please call the Equality, Health and Safety Department on 020 7801 2683.